Privacy Policy
Effective Date: January 1st, 2026
Bricked Masonry Restoration (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, contact us, or communicate with us by phone or text message.
Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email address, service address
- Communication Data: Call records, text messages (SMS/MMS), emails, and photos you voluntarily send us
- Service Data: Estimates, contracts, invoices, job notes, and project photos
- Website Data: IP address, browser type, and basic analytics data
How Information Is Collected
Information is collected when you:
- Submit a form on our website
- Call or text our business phone number
- Request an estimate or schedule service
- Communicate with us about a current or future project
- Send photos or documents related to your masonry or concrete work
We use trusted business tools such as Jobber (CRM) and RingCentral (phone and SMS communications) to manage this information.
How We Use Your Information
Your information is used strictly for business purposes, including:
- Scheduling and confirming appointments
- Providing estimates, contracts, and invoices
- Communicating about active or completed jobs
- Sending appointment reminders and job updates
- Requesting or sharing photos for material matching or project coordination
- Improving customer service and internal operations
SMS Communications & Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Bricked Masonry Restoration related to:
- Appointment confirmations and reminders
- Job updates and follow-ups
- Project coordination and contract communication
- Requests for or delivery of photos and documents
Message frequency may vary. Message and data rates may apply.
SMS consent information will not be shared with third parties.
Information Sharing
We do not sell or rent your personal information.
We may share information only with service providers necessary to operate our business, including:
- Jobber – customer relationship management
- RingCentral – phone and text messaging services
These providers may use information solely to perform services on our behalf and are required to safeguard your data.
Data Security
We implement reasonable administrative and technical safeguards to protect your information. While no system is completely secure, we follow industry best practices to reduce risk.
Your Rights & Choices
- You may opt out of SMS messages at any time by replying STOP
- You may request access to or correction of your personal information
- You may contact us with questions about this policy
Contact Us
Bricked Masonry Restoration
📞 586-210-0308
🌐 www.brickedmasonry.com